Information
Privacy Policy
Find clear information to buy, get a quote, receive support, and learn about our customer service policies.
Data Controller
Artesanías Jiménez, located in Hidalgo, Mexico, is responsible for the processing of your personal data in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
Data We Collect
We collect your name, shipping address, email, telephone number, and tax details (RFC, company name) only when you voluntarily provide them to process an order, issue an invoice, or address an inquiry. We do not collect sensitive data.
Purposes of Processing
Your data is used to: (i) process and ship placed orders; (ii) issue tax receipts; (iii) provide after-sales service; (iv) send commercial communications only if you expressly authorize it. We do not share your data with third parties except for the courier services necessary to deliver your order.
ARCO Rights
You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data, as well as to revoke the consent given. To exercise these rights, please send your request to the contact email, indicating your full name and the specific request. We will respond to your request within a maximum of 20 business days.
Cookies and Tracking Technologies
Our site uses first-party and third-party cookies for analytical purposes and for the shopping cart's functionality. You can disable them from your browser settings, although this may limit some functionalities.
Changes to the Notice
We reserve the right to modify this notice at any time. Modifications will be published on this page with their update date.
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